Contact youGo

Give us a shout, day or night. Contact youGo for all of your travel insurance needs, or feel free to browse our Why youGo and Claims sections for additional travel insurance information.

  • Customer Service

    Phone: 1300 916 560
    Fax: 02 9202 8001

  • Claims

    Phone: 1300 916 560
    Fax: 02 9202 8098

  • Hours (AEST)

    Mon - Fri 8am - 7pm
    Sat 9am - 4pm
    Sun 10am - 3pm

  • 24 / 7 Emergency Assistance

    Find global contact information for our 24-hour Customer Care emergency assistance team

Media Enquiries

For all media enquiries contact

Claims Complaints Process

If you feel that your claim has not been handled correctly, we would like to hear from you. Please contact youGo using our guide to lodging a complaint.

youGo Address

Level 2, 60 Miller Street, North Sydney, NSW 2060

Postal Address

Cover-More Insurance Services, Private Bag 913, North Sydney, NSW 2059