Contact youGo

Give us a shout, day or night. Contact youGo for all of your travel insurance needs, or feel free to browse our Why youGo and Claims sections for additional travel insurance information.

  • Customer Service

    Phone: 1300 916 560
    Fax: 02 9202 8001

  • Claims

    Phone: 1300 916 560
    Fax: 02 9202 8098

  • Hours (AEST)

    Mon - Fri 8am - 7pm
    Sat 9am - 4pm
    Sun 10am - 3pm

  • 24 / 7 Emergency Assistance

    Find global contact information for our 24-hour Customer Care emergency assistance team

Media Enquiries

For all media enquiries contact media.enquiries@covermore.com.au

Claims Complaints Process

If you feel that your claim has not been handled correctly, we would like to hear from you. Please contact youGo using our guide to lodging a complaint.

youGo Address

Level 2, 60 Miller Street, North Sydney, NSW 2060

Postal Address

Cover-More Insurance Services, Private Bag 913, North Sydney, NSW 2059